Summary Metrics - Users

The Users console page reports information about portal users. The following sections describe the attributes that you can set to customize the report.

Display

You can choose to display your report in the following formats:

You can specify the following metrics.
 

Option

Description

Total

Displays the sum of active and inactive users.

Added

Displays the number of portal users added in the specified date range.

Inactive

Displays the total number of inactive portal users during the specified date range.

Active

Displays the total number of active portal users during the specified date range.

Filtering By

You can filter the report according to the following properties.

Filter Type

Description

Date Range

Allows you to filter data based on a range of dates.

If you select Specify Date Range, you can choose the start and end date.

Authentication Source

Allows you to filter data based on the authentication source.

User Property

Allows you to filter data based on the user properties defined in your portal. After selecting the desired property, select Contains or Not Contains and the property value by which you want to filter.

Grouping By

You can group reported data according to the following attributes.

Property

Description

Time Interval

This option groups the data by the selected time period. A line chart must have a time interval group by parameter selected.

User Property

This option groups the data by the selected user property. Users are grouped by the property value in their user profile.

Note: Line charts can be grouped by two attributes. The bar and tabular charts can be grouped by only one attribute. The tabular chart, however, can include multiple metrics.

View Data

After you have configured properties for the Users report, click View Data to display the results.

Note: To enable readability, the graphic charts display a maximum of 25 data points, beginning with the first in time. For example, if you configure settings for a bar chart report for a duration of 3 days and group by hour, your request is for 72 data points; only the first 25 hours are displayed in the bar chart. In tabular reports, the report includes a maximum of 1000 data points. However, when you export data for the report to Excel, the report includes all data points.

Export Report

To export data for the report that is currently displayed to an .xls file that you can use with Microsoft Excel, click Export Report and open or save the file.


Related Topics